We strive to maintain excellence in customer service and customer satisfaction. We guarantee the condition of every book delivered to the customer as the item will be dispatched after thorough examination.

If you are dissatisfied with your purchase for any reason, please contact us for a refund of the cost borne by you.To be eligible for a full refund of the purchase price, please return the item directly to the bookseller within 30 days of receipt and in the same condition you received it in.
Sarasavi will also refund shipping costs if the return was a result of an error on the bookseller's pa If the return was not as a result of an error on the part of the bookseller, you will be responsible for all shipping costs.

The following details must be given with your refund request

1. Your Order
2. E-mail no.

If your purchase is though a your credit card funds will be deposited back in your credit card . Once your refund has been credited, we will send you confirmation of the refund via email.