Top

New item has been added to your cart

New item has been added to your cart

Book Description

Customer Mania! Tells the story of a company Chairman and how his quest for superlative customer service has become the driving force for empowering his staff and growing his business. By embracing David's philosophy and projecting the vision themselves, the whole workforce helps the company become a leading worldwide success. Written in the parable style of all his previous books, this is actually the first to be based on a true story. Ken Blanchard is a consultant to David C. Novak, the chairman of Yum! Brands (formerly Tricon Global Restaurants), which owns three of the world's best known fast food franchises: Pizza Hut, KFC and Taco Bell. Yum!'s combined force gives it an impressive portfolio of 33,000 restaurants in over 120 countries, making it the #1 restaurant chain worldwide.



Book Details

ISBN 10 : 0007210507
ISBN 13 : 9780007210503
Author : Ken Blanchard
Translator : -
Publisher : Harper Collins Publishers
Author2 : Ken Blanchard
Language : ENGLISH

Customer Review No of reviews (0)

5 Star 0
4 Star 0
3 Star 0
2 Star 0
1 Star 0

People who liked this also liked...

  • Smart Leadership
    - by Ken Blanchard
    LKR 595.00
  • Trust Works
    - by Ken Blanchard
    LKR 960.00
  • Customer Mania
    - by Ken Blanchard
    LKR 750.00
  • The New One Minute M...
    - by Ken Blanchard
    LKR 1075.00
  • The Heart Of A Leade...
    - by Ken Blanchard
    LKR 595.00
  • Empowerment Takes Mo...
    - by Ken Blanchard
    LKR 525.00
  • The 3 Keys To Empowe...
    - by Ken Blanchard
    LKR 525.00
  • The Secret 10ed
    - by Ken Blanchard
    LKR 1102.50
  • The Servant Leader
    - by Ken Blanchard
    LKR 3301.02
  • Whale Done - The Pow...
    - by Ken Blanchard
    LKR 1360.00
  • Gung Ho
    - by Ken Blanchard
    LKR 1080.00
  • Raving Fans
    - by Ken Blanchard
    LKR 960.00
  • One Minute Mentoring...
    - by Ken Blanchard
    LKR 960.00
  • Whale Done
    - by Ken Blanchard
    LKR 1365.00
  • The Ultimate Sales B...
    - by Ken Blanchard
    LKR 2250.00

Write Your Own Review

You're reviewing: Inside Apple

How do you rate this book ?
Review
    
Customer Mania - by Ken Blanchard
(Press Esc)
Price: LKR. 1,125.00
Quantity
 

Ahasa Tharu Saha Mama

- by Missaka Kamalasiri Himi

LKR. 125.00

Thatu Salana Samanallu

- by Swarnakanthi Perera

LKR. 275.00

Pashana Saha Pasa

- by Prema Deniyawaththa

LKR. 250.00

Politics Of Education Ref...

- by Eric J De Silva

LKR. 350.00

Swara Siththam

- by Darshani Chandrasena

LKR. 300.00

Samahara Kamatahan

- by Lakshantha Athukorala

LKR. 150.00

Kite Dreams

- by Dilantha Gunawardana

LKR. 250.00

Perth My Village Down Und...

- by Sunil Govinnage

LKR. 650.00

Black Australian

- by Sunil Govinnage

LKR. 450.00

Jayan

- by Sunethra Rajakarunanayaka...

LKR. 550.00

Nena Kanda

- by Jagath Wallawaththe

LKR. 450.00

Eda Meda Thura

- by Herath H M A

LKR. 300.00

Money Inflation And Outpu...

- by Thenuwara H N

LKR. 750.00

Roopa Chaya

- by Padma Kuruppu

LKR. 500.00

Emma - Sinhala

- by Nalinee G A

LKR. 950.00

Message body..........!

Compatibility Issue   Compatibility Issue
Your Browser not compatible with some features of our website. So we recommand you to update your browser version or switch to another browser.
Recommended Browsers
Recommended Browsers
//